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Your First Visit

What to Expect at Our Pennant Hills Dental Office

Hills Dental Design new patient

Hills Dental Design is always welcoming new patients

Visiting a new dentist for the first time can make some people feel uneasy. At Hills Dental Design, we strive to make that process simple and comfortable.

Once you arrive to your first appointment, our staff will greet you and answer any questions you may have. You will then be escorted to our consultation area to complete any necessary paperwork. Your dentist will come to meet you and discuss any concerns that you may have prior to moving to the treatment area.

Planning for Your Visit

Please reserve one hour for your initial visit. During your appointment, we will take a series of dental x-rays. These images allow us to screen for conditions not visible during a clinical exam. Every finding will be thoroughly explained, so that you have a complete understanding of the condition surrounding your smile.

Sedation Choices

Penthrox sedation is a simple and easy way to help our anxious patients relax during their appointments — even if it is an exam. If you are bothered by the sounds of a dental office, we also have noise cancelling headphones as well as televisions to help distract you.

Payment Plans

Financing and Payment

Should you require any treatment, we will review our billing protocol and service fees in a discrete area, away from other patients. Everything will be explained, so that there is no confusion about planning for your dental care.

Hills Dental Design gladly accepts all insurances and health funds as well as the children’s dental benefit scheme (CDBS). Please bring your membership card with you so that we can process your funds straightaway with our HICAPS machine. For more information, see our payment options page.